Darcie Crenshaw Photography Tours - Frequently Asked Questions

 

 

 

Do I need a lot of photography experience?

What type of camera equipment should I bring?

Can I rent equipment?

Other than camera equipment, what should I bring on my tour?

Do we eat on the tour?

Can I bring my kids?

How will I know my pick-up time?

How can I get sunrise and sunset information?

Do you offer custom and private tours?

What it rains on my tour date?

What are your reservation and cancellation policies?

 

Do I need a lot of photography experience?

No! It is my pleasure to help you get the images you want. Beginners should always come away from my tours with more experience than they came with.

 

What type of camera equipment should I bring?

Anything from a camera phone to professional gear. I'll help you rock what you've got!

I also recommend:

A tripod

A Camera Bag (you must bring your equipment with you, it can't be left in the van).

 

Can I rent equipment?

Yes, please contact me to help you secure rentals.

 

Other than camera equipment, what should I bring on my tour?

I suggest comfortable walking shoes, sunscreen, bug repellent, and cash for when we stop to eat.

 

Do we eat on the tour?

Water is always available.  On tours over 4 hours, a light snack is also offered.  At this time, the Circle Island and the North Shore Tours offer a light snacks in the afternoon, and we stop for dinner along the way, which is not included in the price.  Please bring cash as some eateries don't accept credit cards.  Please feel free to bring any snacks if you'd like, a small cooler is in the van!  

 

Can I bring my kids?

Children ages 4 to 17 are welcome on the tours with a paying adult. Please contact me for pricing and availability for children up to age four. Hawaii law requires children under the age of four to ride in a child safety seat, and children ages of four through seven to ride in a child safety seat or a booster seat when traveling in a motor vehicle. Please contact me to help you secure rental car seats.

 

How will I know my pick-up time?

After your reservation has been paid, I will send you a welcome email with your exact pick-up time. Please note that you must be in front of your hotel at the indicated time, or you will be noted as a no-show.

 

How can I get sunrise and sunset information?

Click this link for Sunrise and Sunset information.

 

Do you offer custom and private tours?

Yes to both. Please contact me and/or refer to the tour page for more information.

 

What it rains on my tour date?

O'ahu is full of micro-climates so tours operate rain or shine, and we offer rain ponchos free of charge. Remember that rainfall offers the opportunity to photograph rainbows and waterfalls! That said, I do my best to reroute the tour according to weather, but please be prepared for rain showers and/or misty conditions. Should the need arise to cancel a tour due to weather, it is at Darcie Crenshaw Photography Tours discretion only, and a full refund will be given. Please refer to my conditions and cancellation policies for more information.

 

What are your reservation and cancellation policies?

Conditions:

Your credit card is going to be charged for the full amount of the tour displayed during your checkout.

Departures, itinerary schedules and returns are approximate.

Guests should be at hotel departure points at least 10 minutes prior to scheduled departure, otherwise guests may be considered as “no shows” with no refund.

Our tours operate rain or shine. Hawaii has a lot of micro-climates so most of the rainfall is short-lived. The rainfall offers a chance for rainbows and waterfalls providing spectacular photo opportunities. We also have rain ponchos in our vans. In the event of a unique weather event, Darcie Crenshaw Photography Tours reserves the right to alter, modify, or cancel any tours due to weather or unsafe conditions. Any tours cancelled by Darcie Crenshaw Photography Tours, for any reason, will receive a 100% refund.

Nothing of value can be left in the van, and you must bring all of your camera equipment with you, so a camera bag is highly recommended. Neither Darcie Crenshaw, Darcie Crenshaw Photography or any of its agents or representatives can be held liable for lost, damaged or stolen equipment.

Cancellation Policy: In the event you have to cancel your tour, you will be given a full refund, (please allow up to two weeks for your credit card to be credited) as long as you call us at 1-808-349-7884 at least 48 hours in advance from the time of your tour. No refunds are given within 48 hours or less of the tour date. If you are unable to make it to your tour on the day selected due to an unforeseeable event please contact us so that we may reschedule your tour.

 

 

Still unable to find an answer to your question?

 

 Email me, or telephone 1-808-349-7884 between the hours of 9am-5pm (HST) Monday-Friday.

 

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